Shipping policy
SHIPPING POLICY
PROCESSING TIME
All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
SHIPPING RATES & DELIVERY TIMES
— Standard Shipping: 8-11 business days
Free standard shipping.
ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.
DELAYS
Occasionally, deliveries may be delayed due to customs processing, weather events, or carrier disruptions. Lumaire is not responsible for delays once the package has been handed to the carrier, but we are happy to help you track your order and help resolve any issues.
If you have any questions about shipping, please contact us at contact@lumaireofficial.com